1. Quotations submitted by the Company shall remain valid for a period of 30 days, after which we reserve the right to revise.
  2. Unless otherwise stated prices quoted are strictly NETT and when credit facilities are arranged, invoices are to be paid in full within 30 days of the end of the month during which the invoice is dated.
  3. VAT is not included in our quoted figures and any such tax which is deemed by Her Majesty’s Customs & Excise Authority to be chargeable, will be added to your account as a NETT addition.
  4. In accordance with the late payment of commercial debts (interest) ACT 1998, the Company reserves the right to charge interest on overdue and unpaid accounts at the rate of 4% over bank base rate per month.
  5. The delivery dates specified on any quotation or order are approximate only. Every endeavour will be made to meet agreed delivery dated but the Company will not be liable in any circumstances for the consequences of any delay or failure and no delay shall entitle the Customer to reject or repudiate any order.
  6. If for any reason the Customer is unable to accept delivery or collection of the goods when due, the Company will raise the invoice for the goods and be paid in the agreed time. The Company may charge the Customer reasonable costs to cover the storage and insurance of these goods.
  7. Title of the goods shall remain with the Company until payment in full has been received by the Company for goods and services. At any time before the title to the goods passes to the Customers, the Company may without prejudice to any of its other rights, retake possession of all or part of the goods. The Customer agrees that the Company or its Agents may enter any premises of the Customer for that purpose.
  8. The Company warrants in relation to goods of the Companies manufacture that it will either repair or replace goods that are found within twelve months of the delivery/invoice date to have manufacturing defects. The Company will require a reasonable period of time to carry out any repairs or the supply of replacements. The Company shall not be liable for any products supplied that are found to have latent or natural defects or for the performance of any timber specific and the affects of atmospheric conditions either internal or external on any such specific.
  9. It is a condition precedent to any liability of the Company that:
    • All goods shall be stored in a dry place, stacked flat, slightly raised off the ground and adequately protected from the weather and that no joinery shall be installed in a building that has not adequately dried out.
    • All joinery supplied bare shall be suitably primed without delay after receipt and all joinery shall receive further coats of paint or stain within a reasonable period. Any surfaces subsequently cut particularly those exposing end grain, shall be brush coated with preservative and or paint or stain before being fixed in position and that all joinery shall be installed correctly in accordance with normal trade practices and adequately maintained in service, protective surface finish of external joinery shall be maintained in service and moisture shall not be allowed to penetrate into the timber.
    • In the event of a claim the Customer must not have altered the goods in any way and must have complied with all recommendations relating to the goods.
    • Under no circumstances do we accept any responsibility for effects attributed to swelling.
    • No liability can be accepted for the cost of any work carried out on goods supplied by us unless our previous written authority has been given.
  10. Any damage to goods must be indicated to the person delivering the goods and noted on the delivery note, before signing same. Large quantities of delivery items that are signed as un-checked, will be given a discretionary time of 3 to 4 working days to notify the Company of alleged shortages.
  11. The Company accepts no liability for faults, defects or distortions, which appear during or are caused by the work to the Customers own property howsoever arising and shall not under any circumstances accept liability for any damages, compensation, costs, losses or expenses arising, whether direct or consequential.
  12. The Company is entitled to assume that all drawings, descriptions, specifications, sizes and other information supplied by the Customer whether written or verbal is in all respects complete, accurate and entirely suitable for the Customers requirements. The Company shall accept no responsibility for the performance, suitability and durability of any goods, materials or workmanship comprised therein to the extent that the same is manufactured in accordance with Customer’s designs, drawings, standards and specifications.
  13. These conditions are subject to the law of England and Wales and all disputes arising out of this shall be subject to the jurisdiction of the Courts of England and Wales.